Expand Your Business Communications with Mobile VoIP

Let?s say, you?re not always in the office to answer calls from your phone, but still need to know who is calling. You?re a salesman who?s always on the road to visit new clients, or you travel for business a lot and need to answer appointment calls wherever you are. A mobile phone seems to be the best solution, but you don?t want your business calls to mix with your personal calls and you don?t want to carry two mobile phones everywhere. Not only would that be inconvenient but also very expensive.

Hosted VoIP PBX service providers have an answer to that ? and in most service plans they call it ?Mobile? or ?Connect? plans. It?s not another mobile phone that you have to pay for, but it?s a perfect solution for business people on the go. In short, it is having a business phone line on your cell phone with the ability to keep cell phone minutes and VoIP minutes separate. You can use the VoIP side of calls anywhere you get Internet on your cell phone, even out of the country.

Benefits

• Affordability ? you don?t have to sign up for another mobile phone for this. You can forward calls to your mobile or any phone, wherever you are.
• Flexibility ? because of the routing/forwarding capability, mobile VoIP is best for people who are not always in front of their office phone. That is if they even have an office phone. Plus, hosted systems today can update settings in real time. So anywhere, anytime, you can receive your calls in any phone.
• Check your voice mail anywhere ? Never miss a message from a client! You can download your message from a mobile app or through your email rather than having to go to the office just to check your voice mail.
• Your back-up ? This can be your contingency plan solution. Let?s say there?s a power outage and you can?t check messages or answer calls from your computer softphone or the office phone system is down. As a backup solution you can route your calls to your mobile phones!

How VOIP Mobile Works for Businesses

Virtual numbers ? You?ll get a business number, toll-free or local that you can give out to your customers without the need to buy another mobile phone.

Forwarding ? Because it?s hosted in the internet, you don?t need to be contained in the office. You will have an online account that allows you to change settings for incoming calls to your virtual business number. You can route the calls to your existing mobile phone, to your home phone or to any phone number you want.

Example, you?re a real estate agent and you?re going to another town today, and because every phone call is an opportunity to make money, you don?t want to miss any phone calls when you?re out of the office. Just log in to your account online and route the calls to your mobile number. With this, you never have to give out your personal cell phone number to your customers but they can still reach you anytime they need to. With the call routing options, they won?t ever know where you are. All they will know is that you are always available giving you a leg up on your competition.

Incoming Caller ID ? How do you identify incoming business calls from personal ones to your mobile phone? Ask your VoIP PBX system provider for incoming caller ID identifiers. Most providers can have the system display the caller ID of your customer plus a prefix, or just display your business number in your phone for incoming calls. Or in some cases, you can have them set a connect prompt when you answer a call.

Here?s how it works, you?ve set the prefix identifier to be 800. You?ll know it?s a business call when you see on your phone the 800 plus [caller ID]. If the phone you?re using doesn?t have caller ID display or you?re always using a Bluetooth headset to receive calls (you don?t have the luxury to stare at your phone display, say when you?re driving), you can use a ?connect? prompt option. When you answer the call, you will hear an introduction from the system like ?call for Sales? or ?call for Steve, the best salesman in the world?.

Business Caller ID for Outbound Calls - You can use your business caller ID displayed in your outbound calls even when you?re not using your IP phone in the office. Most VoIP solution providers have mobile apps for popular platforms like iPhones, Android and Windows phones that you can install and use for outbound calls. The mobile apps use internet connection (remember were using VoIP), so make sure you?re connected.

You don?t want to use your mobile line because you don?t want the other party to see your personal number or use your personal mobile minutes. Using the mobile app allows you to make outbound calls using your Business VOIP account which allows you to use your business number as your caller ID.

Softphones ? These are basically where VoIP started, making phone calls from your computer. With laptops, netbooks, tablets and smartphones, you can install a softphone app to make and receive calls from wherever you are.

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Related posts:

1. Advantages of Nextiva?s Mobile Phone Integration Service

Source: http://www.bestvoipserviceprovider.com/business-voip-mobile/

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